Shipping policy

Shipping Areas & Delivery Times

We are pleased to inform you that we ship with Royal Mail or DHL/DPD.

Processing Time

Orders are processed within: 1–2 business days (Monday to Friday). Last Order Time: 10:00 PM Greenwich Mean Time (London).

Note: Orders placed on weekends will be processed on the next business day.

Delivery Time

Delivery usually takes 6-7 business days.

Total Delivery Time:

Orders typically arrive within 7–9 business days.

Shipping Costs & Methods

Free Shipping – includes tracking number.

Order Not Received

If you have not received your order within the specified delivery time, please contact us at:

Email: info@werune.com

Our Information

Company Name: Werune
Address: 5 Shan Mei St, New Territories, Hong Kong
E-mail: info@werune.com

Customer Service:
Monday – Friday:
9:00 – 18:00 (GMT/BST)
Saturday – Sunday: Closed

Average response time: within 24 hours